The Subrogation Support Network Podcast
Join Attorney Ashton Kirsch as he hosts The Subrogation Support Network. From the world's finest subrogation resource center, this podcast will aim to provide subrogation professionals with effective strategies and insightful tips. You'll hear from various lawyers and experts discussing the latest legal updates, news and trends. 'RSSVERIFY'
The Subrogation Support Network Podcast
Nuclear Negotiations: A CLM Conference Session Preview
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Join host Ashton Kirsch for a preview of his upcoming CLM Conference presentation on negotiation strategies, featuring claims experts Amber Guenther from Alliant Insurance Services and Cortney Helfrich from Wilbur Group. This episode tackles why negotiation is the most undervalued skill in claims, applicable to everything from subrogation recoveries to defense settlements. The panel discusses practical strategies, including the 70/30 rule (listen more than you speak), how to keep emotions out of high-stakes conversations, and why building relationships beats transactional approaches every time.
The conversation covers critical industry challenges like nuclear verdict fears driving poor settlement decisions, the importance of first impressions in negotiations, and how to train adjusters to handle difficult adversaries without getting rattled. Learn why every claim deserves individual attention, how to de-escalate heated negotiations, and why practicing negotiation daily (even when buying jeans) makes you better at closing deals.
